Refund and Cancellation Policy

If your order hasn’t shipped:

Go to Your Orders.
Click Cancel Items.
If you plan to cancel multiple items, select the checkbox next to each item you wish to remove from the order. If you wish to cancel the entire order, select all of the items.
Click Cancel checked items when finished.
After submitting the cancellation request, we’ll send you a confirmation message along with the refund details to the e-mail address on your account.

You can also confirm that the order was canceled by visiting Your Orders. If you see the order in the Cancelled Orders section, it was successfully canceled.

If your order has shipped:

Go to Your Orders.
Click on the Request Cancellation button.
A refund will be initiated once the request is processed and in case you’re still contracted for delivery, please refuse the delivery.

If your order consists of multiple shipments, then select the item(s) you wish to cancel and if multiple items are shipped in a single shipment, then clicking on ‘Request Cancellation’ button will cancel your entire order.

If you’re unable to view the button, then please contact us.

If your order has completed:

Then we can’t provide you a refund.